Sheraton Santiago Hotel & Convention Center

Great views of the Andes, the park of Cerro San Cristobal, and the city from my room! I was surprised and pleased by the crafts shop on the floor below the lobby, which was staffed by a very knowledgeable man who I believe had curated the items being sold. There were some absolutely beautiful textiles and ceramics made in Chile, so I was happy to be able to buy a few gifts there. I also liked the backyard area--I was a little unwell my first couple days and couldn't leave the hotel to go sightseeing, but I was well enough to leave my room and sit outside a bit, and it was nice to see some of the local birds. Finally, I massively appreciate that the staff was able to accommodate my request for late check-out on the day of my flight.

Really beautiful pool area. Lots of space. Sky bar at floor 21. Bed was comfy, shower great and air con worked. Blinds great to stop the morning sun for that lie in. Bfast was nice outside.

The staff were very pleasant and spoke English. Pool area was nice and food was available around the pool. Gym was very good with lots of equipment. Hop On Hop Off bus stops outside the hotel.

Clean and comfortable. Pillows, mattresses, bed linen are great. Pool area is very nice with a good view. Friendly staff.

The Concierge at Tango Esplendor, Juan. Everyone was very helpful and Juan was amazing. Very clean hotel. I would highly recommend the Tango Esplendor. Juan helped us with the activities and made sure everything went smoothly.